Serving Others Archives

Mar 1
Customer Service Nightmares: What NOT To Do!
Whether you are a small or a home-based business owner, it's very important that you understand that good customer service is the lifeblood of your business.  With great customer service (click that link, people; you'll learn a lot!), you will not...
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Feb26
BIZZSpotlight: Gain Some Great (FREE!) Exposure
Those of you who have dug around in the archives here at SmallBizMentor (or who have popped in since I first started as the author of this blog) know that I am always, always, ALWAYS up for some free PR... Continue Reading
Oct24
Hire Perky, Professional People to Answer Your Phone!
So I had to call in to pay a bill this morning and the phone system couldn't process it for me (I love technology), so I got kicked over to a call center rep.  Now, I always wonder what I'm... Continue Reading
Oct13
Communication is KEY in Good Customer Service
Did you ever see one of your teachers outside of school, at the grocery for instance, and suddenly realize that they had a life outside of the realm in which you always envisioned them?  I had the reverse happen today... Continue Reading
Jul19
Honor Among Thieves, Respect Among Colleagues
It's a fine line to walk when you run a business.  After all, you want to rise above the competition, and you want to gain the business of the customers who buy products or purchase services in your industry.  On... Continue Reading
Jul14
Meet & Greet: Rob Anderson of Blog of the Day (Part 5)
Have you worked with a mentor who has led you far?  Take a moment to recognize their contribution(s) and we’ll all applaud with you!   Being a young manager in a medium sized company that is part of an... Continue Reading
 


Meet & Greet: Rob Anderson of Blog of the Day (Part 4)
Meet & Greet: Rob Anderson of Blog of the Day (Part 3)
Meet & Greet: Rob Anderson of Blog of the Day (Part 2)
Meet & Greet: Rob Anderson of Blog of the Day (Part 1)
AM Radio Show in San Diego Seeks Guests
The Virtual Lemonade Stand
Bud Bilanich's Offer for Student Writers
The Power of One: Alex's Lemonade Stand

Serving Others Archives

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