« Small Biz Mentor Readers Comment On The Power Of Handwritten Thank You Notes | Main | Real Customer Service vs Going Through The Motions »

Jan 2
Let Customers Know About Changed Hours Via Your Website

Communicating with customers is key.

One of the basics is letting customers know about changed hours. Customers are creatures of habit. If you don't communicate, they will naturally make assumptions that the status quo remains.

Let Customers Know About Changed Hours Via Your Websitecustomer_service.jpg

  • Change details on your small business website

  • educate regular customers to check your website, especially in holiday periods or when you are holding special events and promotions

  • be consistent with updating

  • update regularly

  • add a brief explanation or clear heading indicating the reason for the change

  • supplement your website communication about opening hours with other communication methods such as email, newsletters, face to face interaction, in store signage, signage on your front door or window, flyers etc.

Additonal Benefits
You have a small busines website, right? Use your website as a communication tool for something as basic as changed hours. Then an added benefit will be customers exploring your website for promotions, events and product information. 

By keeping customers in the loop and letting them know about changed hours,  you are building a customer relationship. 


0 Comments/Trackbacks




submit a trackback

TrackBack URL for this entry:

post a comment

Name, Email Address, and URL are not required fields.





Comment Preview

« Small Biz Mentor Readers Comment On The Power Of Handwritten Thank You Notes | Main | Real Customer Service vs Going Through The Motions »

Advertise

Atlanta Locksmith - servicing small businesses in Atlanta.
Advertise Here

sponsored ads



Incredible Hall of Acclaim.

subscribe


Prefer Email?
Subscribe below-

Enter your Email:


Powered by FeedBlitz What's this?

Current News

Support This Blog

Blognoggle

business social media

Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!

BIZZlogos - Add your logo - free link to your site
BIZZphotos - Add photos of your products and people
BIZZprofiles - Submit your profile and build your online visibility
BIZZspotlight - Spotlight your business with free links
BIZZvideos - Videos about businesses, products and business people.
BIZZbites - "Digg" for Business - Submit your articles and posts

know more media network

View Network Map

Network Feed List (OPML)

Know More Media Network
Feed


we support unitus

PRWeb

Influencer



SmallBizMentor is a member of the Know More Media network of business related blogs.

Here are some current headlines from some of our business publications:

ProductivityGoal

CallCenterScript

AdHurl

TheBizofKnowledge

LandingTheDeal

CustomersAreAlways

HealthCareVox

WebMetricsGuru

TheInsurancePolicy

MarketingBlurb