Devoted to small businesses and those who run them

Its fairly hard to imagine a more fundamental failure in a company's core business. After all, Chrisco exists to deliver prepaid Christmas hampers, and failing to do that sort of wipes out its reason for existing. The value add is to save their customers time and effort in buying all the goods in their hampers, by failing to deliver they fail to add value - in fact in this case they are destroying the value to customers.

Of course, I can't see the value in this sort of product. They are overpriced and hardly good value at the best of times. Add to that the hassles people are experiencing with deliveries etc and its a total customer satisfaction and business killer.

Hi Ian

You said "After all, Chrisco exists to deliver prepaid Christmas hampers, and failing to do that sort of wipes out its reason for existing."

Exactly! As you say it also wipes out the value add of convenience and time saving.

Thanks so much for your comment.

I have been surfing the web and came across this site.
Just to let you know Everyone i know who dealt with chrisco has had trouble.
I had found an awesome site and joined last January, They deal with vouchers, you can save over the year FOR FREE! and order vouchers when you want them, they even do food ones like countdown, pak and save etc, I have ordered for my sons birthday some warehouse vouchers and they sent it to my home. awesome people to deal with. I have cancelled my chrisco.....just letting you know there are other options out there.

sorry people :) heres the link www.voucherclub.co.nz