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Dec14
Nightmare 6 Months For Toy Industry - Impact On Small Businesses

The Courier Mail reports that

It has been a nightmare six months for the toy industry, with four massive recalls of products made in China, including Australian 2007 Toy of the Year Bindeez beads (Aqua dots in the US) and hundreds of thousands of Mattel products.

Distributors have apologized and there hassmall_biz_reflections.png been a huge fallout against Chinese toymakers. In fact, it has perhaps unfairly, tainted the whole of the "Made In China" brand, as far as toys are concerned.

Backlash Against Buying Chinese Made Toys
The current backlash against buying Chinese toys is understandable, given recent events.  Where children's safety is concerned, you can't be too careful. This is spelling big problems for toy distributors and toy stores.

Impact Of Recalls On Small Business Cash Flow
Toy retailers may be able to send toys back to distributors and claim refunds, but this will take time to process. In the meantime, cash flow and stock levels are affected at the main toy buying time of year with the Christmas gift frenzy peaking.

Non Chinese Brands Affected & Outsourcing
While a lot of discount stores are feeling the pinch with consumer backlash, it's interesting to note that even respected brand name toy companies such as Mattel have been adversely affected.

While outsourcing brings financial and business rewards, it also carries risks and responsibilities. 

Safety Regulations & Audits
While audits are done by Governments and inspectors visit distributors and stores, it seems the regulations and tracking need to be tightened even more.

Consumer Action Guide
In the absence of fast government action, sites like HealthyToys.org are springing up to assist consumers. HealthyToys.org bills itself as a "consumer action guide to toxic chemicals in toys."

Implications For Small Business Toy Makers & Retailers
If you are small business owner toy retailer, how have the recalls impacted on you?

What opportunities do you see for establishing a point of difference with your toys, if you can demonstrate they are a safe choice for your customers? 

 

 

 


4 Comments/Trackbacks




As a small business, with significant plans for expansion in 2008, this is a siren call for larger retailers and manufacturers to take this seriously and change from the inside out. This is where we come in with our site at Toys Not Made in China at http://toysnotmadeinchina.org We currently have 47 different makers of very cool, original, educational games and toys and other gear ALL NOT made in China. Strategically, it is important to provider purchasers across the globe with alternatives. By doing so is what global trade is all about. Unfortunately, the practices of countries seems to want to prevent this free choice and having viable alternatives.

Julia - Thanks for your comment. I applaud you for wanting to provide safe toys,and for providing consumers with choices.

However, it is not true (by implication or statement) to infer that all toys made in China are toxic or unsafe. I understand given recent events, some consumers are not prepared to take the chance.

I am not decrying all Made In China toys. I am calling for tighter regulations, monitoring and enforcement at toy industry and importing and distribution level, regardless of where toys come from.

Heightened consumer awareness of the facts can only benefit, so they can make informed decisions.

Out of interest, have you been able to confirm that all the toys you promote have no parts that come from China?


As a small shop, I cannot verify this for each company. What I can tell you is that I investigate each company and share with customers what they may want to know or research further. Frankly, a small company in France or Maine has a lot to lose by flat our lying, so when I review their information, I have to trust that. The management practices and the people behind these companies are leaders of their companies. Next year we will be showing video on the shop floors of many of the companies as evidence of their practices.

I wish I could say definitely yes to your question, but we started in October and have been extremely successful with no big ad campaign or financial backing at this point. So, when we reveal our numbers to our most popular companies, they will have a strong incentive to be truthful and forthcoming. Stay tuned and thanks for your reply.

Hi Julia - It sounds like you are taking a professional approach to your research and to keeping customers informed.

Visiting companies and providing video is an innovative strategy, and demonstrates your commitment. Interview snippets in the video may be useful too.

All the best with your venture. Keep me posted on how it unfolds.

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