Devoted to small businesses and those who run them

Email is often the communication of choice in business.

Using emails effectively and professionally is key to your business image and business brand. It's time to do an email health check.

13 Email Mistakes To Avoid - An Email Health Check

Do you -

1. send emails for every communication? Would a business letter or phone call would be more appropriate and efficient?
   
   
2. have an unclear or generic subject heading?
   
   
3. bombard people with emails while you think of something, rather than consolidating non urgent items into one email?
   
   
4. pepper your business emails with emoticons?
   
   
5. send business emails to distribution lists which include people to whom the email has no relevance?
   
   
6. hit Reply All rather than Reply when your response is not intended for everyone?
   
   
7. send business emails with all recipients' email addresses showing, rather than use blind carbon copy (bcc)?
   
   
8. send business emails with unprofessional language or tone?
   
   
9. send business emails with poor spelling, grammar or sentence structure?
   
   
10. hit Reply without reading over what you've written?
    
    
11. check the email for clarity, succinctness and coverage before sending?
    
    
12. send an email to someone who will have no idea why they are receiving the email, or what action you want them to take?
    
    
13. send email to the wrong person, or leave out a cc (courtesy copy) to someone who needs to receive it?